At Peak X we are dedicated to building a sports and fitness brand that inspires people to move more and live better. Our mission is to create products that combine style functionality and innovation so you can focus on what truly matters your performance and progress.

We are starting our journey with our signature sports bottle thoughtfully designed to support your workouts training sessions and daily routines. With features that make it versatile and practical it is more than just a bottle it is the first step toward creating a complete range of gear that fits seamlessly into your active lifestyle.

As we grow you can expect more products from Peak X that will help you push your limits from apparel to accessories all created with the same attention to detail and commitment to quality. Whether you are at the gym on the track or out in the world our goal is to be with you every step of the way.

Email
peakx.info@gmail.com

WhatsApp
+60183235024 Tap to chat: [http://wa.me/60183235024]

Social Media
Instagram: @peakx_my
TikTok: @peakx_my

We aim to respond within 24 hours.

Your journey matters and we are always ready to help.

How do I attach my phone to the bottle?
If you’re using an iPhone 12 or newer, you can attach it directly to the bottle as it is MagSafe compatible. For other phone models, just use the Peak X ring included with the bottle to mount your device.

What are the Peak X Flasks made out of?
Made from BPA-free, food-grade 304 stainless steel with durable metal and rubber components for safe and long-lasting use.

Can the Peak X Flask hold my phone when the bottle is empty?
Yes, The Peak X Flask is designed to securely hold your phone whether the bottle is full or empty. Its balanced build and weighted base keep it stable, even when it’s not filled.

Can I put hot water in the Peak X Flask? Yes, you can put hot water in the Peak X bottle. It's made with food-grade 304 stainless steel, which is safe for hot liquids and helps maintain temperature up to 12 hours.

How long will it take for my order to arrive?
Your order will typically arrive within 3–8 working days for West Malaysia, and 5–10 working days for East Malaysia.

What should I do if my order is marked as delivered but I haven't actually received it?
If your order status shows it has been delivered but you have not received the parcel, please reach out directly to the courier service responsible for the delivery, as Peak X does not bear responsibility for any lost, misplaced, or stolen parcels once they have been marked as delivered by the courier.

Does Peak X accept returns and exchanges?
Peak X does not accept returns or exchanges, so please ensure your order details are correct before checking out.

How can I track my order?
After your order ships, you'll receive an email containing your tracking number and a link to monitor the shipment's progress. You can then enter that tracking number on the courier’s website or use a Malaysian tracking platform like Tracking.my to get updates. If you haven't received a tracking email within 3 business days of placing your order, please reach out to Peak X customer service.

This website is operated by PEAK & BEYOND VENTURE (Registration No: 202503178438 / JR0179225-U). Throughout the site, the terms "we", "us", and "our" refer to Peak X. By using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Use of Our Website
By accessing or using this site, you agree to be bound by these Terms of Service and all applicable laws. You must not use our products or services for any illegal or unauthorized purpose.

2. Product Information
We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. Product colours may vary slightly due to screen differences or lighting.

We reserve the right to:

Modify or discontinue any product at any time without notice

Limit the quantities of any item

Refuse any order at our discretion

3. Orders & Payments
All prices are listed in Malaysian Ringgit (MYR).

Payment must be completed at checkout. We accept FPX, credit/debit cards, and selected e-wallets.

4. Shipping & Delivery
We currently ship within Malaysia only.

Estimated delivery times:

West Malaysia: 3–8 working days

East Malaysia: 5–10 working days

Once your parcel is marked as "delivered" by the courier, Peak X is not responsible for any lost or stolen items. Please ensure your shipping details are accurate.

5. Returns & Exchanges
We do not accept returns or exchanges. All sales are final. Please double-check your order before completing your purchase.

6. Intellectual Property
All content on this website—including product designs, images, logos, text, and graphics—is the property of PEAK & BEYOND VENTURE and protected by copyright and trademark laws. You may not reproduce, copy, or exploit any part of the service without written permission.

7. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.

8. Governing Law
These Terms of Service are governed by the laws of Malaysia.

9. Contact Information
For any questions regarding these Terms, please contact us at:

PEAK & BEYOND VENTURE

Registration No: 202503178438 (JR0179225-U)

📧 Email: [peakx.info@gmail.coml]

📱 WhatsApp: [+60183235024]

Order Processing
All orders are processed within 1–2 working days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your delivery.

Shipping Areas
We currently ship within Malaysia, including both West Malaysia and East Malaysia (Sabah & Sarawak).

Estimated Delivery Times
West Malaysia: 3–8 working days
East Malaysia: 5–10 working days

Please note that delivery times may vary depending on your location, courier service, weather conditions, or public holidays.

Shipping Fees
Shipping fees are calculated at checkout based on your location and order size.

Tracking Your Order
Once your parcel is shipped, you will receive a tracking number via email. You can use this number to track your parcel on the courier’s official website.

Delivery Issues
If your order is marked as “delivered” but you have not received it, please contact the courier service directly to investigate. Peak X is not responsible for any lost, misplaced, or stolen parcels once they are marked as delivered.

Wrong Address Disclaimer
Please ensure your shipping address is correct before placing your order. We are not able to redirect parcels once they are in transit.